We Are Here For You

OUR POLICIES

Placing an order is simple through these steps:

  • Add products in your shopping cart
  • Proceed to checkout
  • Provide contact details, delivery address, schedule of delivery and payment method.

To pay InstantMart, you can avail the following modes of payment:

  • Cash on Delivery

In order to maximize your satisfaction and provide you with a hassle-free experience, we have well-defined and transparent policies.

Cancellation policy

You may cancel the order any time before your order is dispatched. For order cancellation call our at (0349) 1862596 & 0331 3272111.

Return Policy

Our return policy varies from category to category.

  • For groceries: Return is possible within 3 days, after the package is received.
  • For electronics: Return is possible within 24 hours, after the package is received.
  • For mobile phones: It varies on mobile brand policies as specified inĀ  the product description.

Instantmart Delivery Policy

Instantmart delivers your order same day and within 48hrs.
Same Day Orders will be charged Rs. 200 on every order

Next Day Delivery Slot: 11AM – 8PM
Free delivery on all orders over PKR 4,000 while PKR100 delivery charges apply on orders below Rs 4,000
In case of excess orders, next day slot is removed